Elements and Performance Criteria
- Prepare for a mental health screening interview
- Relevant documents are gathered and prepared in accordance with organisations instructions.
- Verbal brief on the purpose and process of the mental health screening interview is provided to clients.
- Psychological screening questionnaire in administered to client, and scored in accordance with relevant instructions.
- The psychological record of the client is reviewed prior to the screening interview, as required based on findings of screening questionnaire.
- Conduct a mental health screening interview
- The screening interview tool is used to guide the interview process and record client responses.
- Communication techniques are applied, as necessary, to encourage cooperation and the honest exchange of information relevant to the purpose of the interview.
- The principles of a screening interview are applied to establish an environment of trust and mutual respect.
- Negative responses and conflict are handled constructively and effectivel.
- Client behaviour and responses are observed and noted for further exploration.
- Questioning is used to determine moods, emotions and areas of concern of the client in accordance with guidelines.
- Key issues and client concerns are determined and recorded in accordance with guidelines.
- Clients in crisis are recognised and responded to in accordance with guidelines.
- Referral options and screening outcomes are considered and discussed with the client in accordance with guidelines.
- Education or support options are outlined to the client as required.
- Interview is concluded in a sincere, courteous and friendly manner in accordance with guidelines.
- Perform post-mental health screening interview administration
- Notes made during interview and other relevant information is retained and recorded in accordance with organisational requirements.
- Psychology screening record is completed in accordance with organisational requirements.
- Referral to mental health professional is prepared and submitted in accordance with organisational requirements.
- Verbal feedback is provided to mental health professional about the clients identified issues and concerns.
- Individual psychology documents are updated, stored and/or returned in accordance with organisational privacy and security requirements.